Advertising Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the provision of services by Corpwise Corporate Services CO L.L.C, a company registered in the Emirate of Dubai, United Arab Emirates ("Corpwise", "we", "us", or "our"), to any individual or entity engaging our services ("Client", "you", or "your").

By engaging Corpwise, whether through our website, via email, in person, or through any other channel, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not engage our services.

2. Definitions

"Services" means the corporate, advisory, PRO, compliance, and administrative services provided by Corpwise as set out in Section 3.

"Government Fees" means any fees, charges, levies, or disbursements payable to any government authority, free zone authority, regulator, bank, notary, translator, or other third party in connection with the Services.

"Authority" means any UAE federal or emirate-level government body, free zone authority, regulator, or licensing body relevant to the Services.

"Engagement" means the commencement of Services following acceptance of our proposal, issuance of an invoice, or receipt of any payment from the Client, whichever occurs first.

3. Services

Corpwise provides the following categories of Services:

• UAE company formation, including mainland, free zone, and offshore company setup.
• Public Relations Officer (PRO) services, including residence visa processing, Emirates ID applications, labour card processing, immigration-related documentation, and related government liaison.
• Bank account opening assistance, including introductions to UAE banks, preparation and submission of documentation, and coordination of the application process.
• Ongoing compliance services, including but not limited to licence renewals, corporate tax registration and filing, VAT registration and filing, UBO and ESR filings, accounting, bookkeeping, and related advisory.

The scope, deliverables, timelines, and fees applicable to each Engagement shall be confirmed in writing (by proposal, quotation, invoice, or email) prior to commencement. If there is a conflict between a specific written Engagement and these Terms, the specific Engagement shall prevail in respect of that matter only.

4. Fees, Payment and Non-Refundable Nature

4.1 Service Fees and Government Fees

Our fees are comprised of:

• Corpwise service fees for work carried out by our team, and
• Government Fees payable to third parties.

Unless expressly stated otherwise in writing, quoted amounts exclude Government Fees, which are passed through at cost or at the applicable third-party rate.

4.2 Payment Terms

All fees are payable in advance unless otherwise agreed in writing. Work on any Engagement will commence only upon receipt of cleared funds. All amounts are exclusive of Value Added Tax (VAT), which will be charged where applicable at the prevailing rate.

4.3 Non-Refundable Fees

All fees paid to Corpwise are strictly non-refundable once work on the Engagement has commenced. This includes, but is not limited to, situations where:

• The Client changes their mind or decides not to proceed.
• The Client fails to provide required documentation or information.
• An Authority, bank, or other third party delays, rejects, or declines any application.
• The Client is found to be ineligible for the requested Service.
• The Engagement is terminated by either party for any reason after work has commenced.

Government Fees, once paid to an Authority or third party, are subject to that third party’s refund policy. They are not recoverable from Corpwise in any event.

4.4 Late Payment

Where any invoice remains unpaid beyond its due date, Corpwise reserves the right to:

• Suspend all Services.
• Withhold deliverables.
• Charge interest on overdue amounts at the rate of 1.5% per month (or the maximum rate permitted by UAE law, if lower), from the due date until payment is received in full.

5. Client Obligations

You agree to:

• Provide accurate, complete, and up-to-date information and documentation, including valid identification, proof of address, source-of-funds evidence, and any other materials reasonably requested.
• Respond promptly to requests for information from Corpwise, Authorities, banks, and other third parties involved in the Engagement.
• Ensure that all information provided is lawful, truthful, and not misleading, and that you are entitled to share it with Corpwise and with the relevant Authorities and third parties.
• Comply with all applicable UAE laws, including anti-money laundering (AML), counter-terrorism financing (CTF), sanctions, tax, and immigration laws.
• Not engage Corpwise for any purpose that is unlawful, fraudulent, or intended to deceive any Authority, bank, or third party.

Corpwise reserves the right to decline, suspend, or terminate any Engagement where the Client fails to meet these obligations. Any fees paid in respect of such an Engagement remain non-refundable in accordance with Section 4.3.

6. No Guarantee of Outcomes

The Client acknowledges and agrees that outcomes of any application to an Authority, bank, or other third party are determined solely by that third party and are outside of the control of Corpwise.

In particular:

• Bank account opening is subject to the independent decision of the relevant bank, which applies its own risk assessment, KYC, and onboarding criteria. Corpwise does not guarantee that any bank account will be opened, nor the timeframe within which any such account may be opened.
• Visa, Emirates ID, and immigration applications are subject to approval by the relevant UAE authorities. Corpwise does not guarantee approval, processing times, or any specific outcome.
• Company formation timelines are indicative only and may be affected by Authority processing times, public holidays, document legalisation, translations, and other factors outside Corpwise’s control.
• Tax, compliance, and accounting advice is provided based on information supplied by the Client and UAE law as in force at the relevant time. Subsequent changes in law or facts may affect outcomes.

Any estimates of timing, cost, or outcome provided by Corpwise are given in good faith based on our experience but do not constitute a guarantee or warranty.

7. Bank Account Opening Assistance – Specific Terms

Where the Services include bank account opening assistance, the Client acknowledges that:

• Corpwise acts solely as an introducer and facilitator and is not a bank, financial institution, or regulated financial adviser.
• All banking decisions, including whether to open an account, the documentation required, and ongoing account operation, rest solely with the bank.
• The Client is solely responsible for meeting the bank’s KYC, source-of-funds, and ongoing compliance requirements.
• Fees paid to Corpwise for bank account opening assistance are earned for the work carried out (preparation of documentation, bank introductions, follow-up, and coordination) and are non-refundable regardless of the bank’s ultimate decision.

8. Confidentiality and Data Protection

Corpwise will treat all Client information as confidential and will use it solely for the purposes of providing the Services, complying with applicable law, and as otherwise permitted by the Client. We may disclose Client information to Authorities, banks, free zone authorities, and other third parties strictly as required to perform the Services.

Corpwise processes personal data in accordance with applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data. Our Privacy Policy (where published) forms part of these Terms.

9. Anti-Money Laundering and Compliance

Corpwise is required to comply with UAE AML, CTF, and sanctions legislation. The Client consents to Corpwise carrying out identification, verification, screening, and ongoing monitoring checks as we consider necessary, and to our making disclosures to the relevant Authorities where required by law, without further notice to the Client.

Corpwise may refuse to act, or may cease to act, at any time and without liability, where we consider that continuing to act would or may breach any applicable law or our internal compliance policies. Fees paid in respect of any such Engagement remain non-refundable in accordance with Section 4.3.

10. Limitation of Liability

To the maximum extent permitted by UAE law:

• Corpwise’s total aggregate liability to the Client in respect of any Engagement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, will not be more than the total service fees actually paid by the Client to Corpwise under that Engagement in the twelve (12) months preceding the event giving rise to the claim.
• Corpwise shall not be liable for any indirect, consequential, incidental, or special loss, including loss of profit, loss of business, loss of opportunity, loss of goodwill, loss of data, or loss arising from delays by any Authority, bank, or other third party.
• Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable UAE law.

11. Indemnity

The Client shall indemnify and hold harmless Corpwise, its shareholders, directors, employees, and agents from and against any and all claims, losses, damages, liabilities, fines, penalties, and expenses (including reasonable legal fees) arising out of or in connection with:

• Any inaccurate, incomplete, or misleading information provided by the Client.
• Any breach by the Client of these Terms or of applicable law.
• Any third-party claim arising from the Client’s use of the Services.

12. Term and Termination

These Terms apply from the commencement of the first Engagement and continue in force for as long as any Engagement remains active. Either party may terminate an Engagement by written notice. Termination does not affect any accrued rights or obligations, and all fees paid remain non-refundable in accordance with Section 4.3.

Corpwise may terminate any Engagement with immediate effect, without liability, where:

• The Client is in material breach of these Terms.
• The Client fails to pay any invoice when due.
• Corpwise is required to do so by law or regulation.
• Continuing the Engagement would, in Corpwise’s reasonable opinion, expose it to legal, regulatory, or reputational risk.

13. Force Majeure

Corpwise shall not be liable for any failure or delay in performing the Services where such failure or delay is caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, pandemics, government action, changes in law, Authority delays, banking delays, power or telecommunications failures, or internet outages.

14. Intellectual Property

All intellectual property rights in materials, templates, documents, and advice produced by Corpwise remain the property of Corpwise. The Client is granted a non-exclusive, non-transferable licence to use such materials solely for the internal purposes for which they were provided.

15. Marketing and Advertising

Where these Terms are provided in the context of marketing, advertising, or promotional materials (including paid advertising campaigns), any performance claims, estimated timelines, indicative fees, or illustrative examples are provided for informational purposes only and do not form part of any binding offer. Actual Services, fees, and timelines will be confirmed in the applicable Engagement documentation.

16. Communications

Communications from Corpwise may be sent by email, WhatsApp, or other electronic means. Such communications shall be deemed effectively delivered when sent to the contact details provided by the Client. The Client is responsible for keeping their contact details up to date.

17. Assignment

The Client may not assign or transfer any rights or obligations under these Terms without Corpwise’s prior written consent. Corpwise may assign or transfer its rights and obligations to any affiliate or successor entity without the Client’s consent.

18. Entire Agreement

These Terms, together with any specific Engagement documentation and any Privacy Policy referenced by Corpwise, constitute the entire agreement between the parties in respect of the subject matter. They supersede all prior discussions, representations, or agreements.

19. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. A failure or delay by Corpwise in enforcing any right under these Terms shall not be a waiver of that right.

20. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai.

The parties submit to the exclusive jurisdiction of the courts of Dubai (onshore) in respect of any dispute arising out of or in connection with these Terms or the Services. Corpwise reserves the right to bring proceedings against the Client in any other jurisdiction where the Client is domiciled or holds assets.

21. Contact

For any questions regarding these Terms or the Services, please contact:

Corpwise Corporate Services CO L.L.C
Email: info@corpwise.ae
Registered in the Emirate of Dubai, United Arab Emirates.

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